Privacy Policy
Last updated: 2026-07-24
This Privacy Policy explains what information Dungeon Combat: Initiative ("the game", "we", "us") collects, why, and what choices you have. We keep it short because we collect little.
Information we collect
Account information
When you create an account we store a username, an email address, and a securely hashed password. We never store your password in readable form.
Gameplay data
We store the data needed to run the game: your teams, matches, moves, ranking, achievements, puzzle streaks, and challenge invitations. This is tied to your account so your progress follows you across devices. Your username, ranking, and match results are visible to other players — that is what a leaderboard is. If you enable notifications, we store the device notification token needed to deliver them.
Support messages
If you contact us through the support form or by email, we receive the name, email, and message you send so we can reply and help.
Technical data
Our servers keep standard operational logs (such as request times and error diagnostics) to keep the service running and secure. If the app or our servers crash or hit an error, a crash report (the error, stack trace, and basic device/OS information) is sent to our error-monitoring provider, Sentry, so we can find and fix the bug. We use crash and error reports only for that purpose — we do not collect performance analytics, behavioural analytics, or advertising identifiers, and we do not build advertising profiles.
What we do not do
- We do not sell your personal information.
- We do not show third-party ads.
- We do not use pay-to-win mechanics or track you across other apps and websites for advertising.
How we use information
- To operate your account and sync your progress.
- To match you with opponents and run ranked play.
- To send gameplay-related notifications you opt into (such as "it's your turn").
- To respond to support requests.
- To protect against abuse, cheating, and security threats.
Sharing
We share information only with the service providers that help us run the game (such as our hosting, database, and email delivery providers), and only as needed to provide the service. We may disclose information if required by law.
Data retention & deletion
We keep your account data while your account is active. You can permanently delete your account at any time directly in the app (Profile → Delete Account) — this removes your account and associated personal data, including any stored notification tokens. You can also request deletion by contacting support. We will remove your personal data except where we are required to retain limited records for legal or security reasons.
Children
The game is designed to be kid-friendly in content, but accounts are intended for players who meet the minimum age required in their region. We do not knowingly collect personal information from children where prohibited. If you believe a child has provided personal information, contact us and we will remove it.
Security
We use industry-standard measures — encrypted transport, hashed passwords, and access controls — to protect your data. No system is perfectly secure, but we work to keep yours safe.
Changes
If we make material changes to this policy, we will update the date above and, where appropriate, notify you in the app.
Contact
Questions about privacy? Reach us at our support address or through the support page.